Selected projects that unite strategy, user research and creative firepower.
Mapping UX Talent to Drive Team Growth
A structured evaluation framework to identify, activate, and grow UX capabilities across teams at Entel.
Entel
Building ResearchOps from the Ground Up
Designing a scalable service to support research planning, execution, and impact — laying the operational foundation for organizational transformation through sustainable UX practices at Entel.
Entel
Designing a SaaS Platform for Cross-Border Trade
How we optimized Finkargo’s digital experience to support small and medium exporters across Colombia and Mexico with better visibility, control, and financing tools.
Finkargo
Redesigning the Admissions Journey for Undergraduate Students
How we simplified the admissions experience at Tecnológico de Monterrey to support prospective undergraduate students in choosing and applying to their future university
Tec de Monterrey
Improving the Experience of Handling Fraud Claims
We streamlined Bancolombia’s fraud claims process to reduce friction, clarify steps for customers, and support faster, more empathetic resolutions.
Bancolombia
Redesigning the Club Partnership Experience
We simplified how Bancolombia manages benefit agreements with allied clubs, improving clarity, onboarding, and access for users and internal teams alike.
Bancolombia
Improving Access to Digital Services for Citizens
We collaborated with Colombia’s Ministry of Information and Communication Technologies (MinTIC) to redesign key citizen-facing services, making public platforms more usable, inclusive, and aligned with real-life needs.
MinTic, Colombian Government
Localización de la plataforma de viajes de Google para el mercado mexicano
Adaptamos la experiencia UX de la planificación de viajes de Google para reflejar mejor las necesidades, expectativas y comportamientos de los usuarios en México.