All Projects

A structured evaluation framework to identify, activate, and grow UX capabilities across teams at Entel.

Designing a scalable service to support research planning, execution, and impact — laying the operational foundation for organizational transformation through sustainable UX practices at Entel.

How we optimized Finkargo’s digital experience to support small and medium exporters across Colombia and Mexico with better visibility, control, and financing tools.

How we simplified the admissions experience at Tecnológico de Monterrey to support prospective undergraduate students in choosing and applying to their future university

We streamlined Bancolombia’s fraud claims process to reduce friction, clarify steps for customers, and support faster, more empathetic resolutions.

We simplified how Bancolombia manages benefit agreements with allied clubs, improving clarity, onboarding, and access for users and internal teams alike.

We collaborated with Colombia’s Ministry of Information and Communication Technologies (MinTIC) to redesign key citizen-facing services, making public platforms more usable, inclusive, and aligned with real-life needs.

We adapted the UX of Google’s trip planning experience to better reflect the needs, expectations, and behaviors of users in Mexico.